Cake9 is open for 7 days a week. Business Hours: Sunday to Friday from 9:00am to 6:00pm. On Saturday, open from 11:00am to 6:00pm. For emergency order, please contact +977-9801808345.

Terms and Conditions

The website www.cake9.com is provided to you for your personal use subject to these Terms and Conditions and our Privacy Policy by using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy.

Registration

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Guest Checkout

Alternatively, you may opt to check out without registering on our website. In such cases, you must ensure that the details provided by you including the delivery address are correct and complete so that we may contact you in case of emergencies or discrepancies.

Password and security when you register to use www.cake9.com, you will be provided with a password which you shall use to access the website.

The confidentiality of this information is your responsibility. You will be responsible for all activities and orders that occur or are submitted under your password.

If you know or suspect that someone else knows your password, you should notify us immediately by contacting us at info@cake9.com or on our helpline.

Prices and Payment

The prices on www.cake9.com are fed in Nepalese currency which can be displayed in NPR or USD (post conversion).

The prices and availability of products are subject to change without prior notice.

Online Payments can be made by Khalti.

We also accept Cash On Delivery.

Orders/Cancellation

www.cake9.com does not provide any right to return the placed order and the amount will not be refunded to the customers account if paid online.

Exchange/Return

Purchased items cannot be for any other product of the same value (available on our website).

 

Delivery

Currently, we take orders for deliveries only within Kathmandu,Nepal.

 

The delivery charges are as follows:

INSIDE RING ROAD

  • FREE, inside Ring Road for 2 pounds or higher.

  • Rs. 100, for 1 pound cake

OUTSIDE RING ROAD

  • Rs. 50 additional per km.

 

Deliveries are made within 24 hours or on the scheduled delivery date and time, whichever is earlier, from the time of confirmation.

 

If the delivery date happens to fall on a public holiday or a general strike, the delivery may be delayed.

 

www.cake9.com is not liable for delay in deliveries due to any cause beyond our control.

 

The delivery address and the contact number of the recipient should be correct and accurate.

 

Deliveries will be made to the address specified after a confirmation call to the person mentioned as the recipient.

 

A delivery receipt shall be provided to the recipient. A copy of the same shall be signed by the him/her and provided to us.

 

Items will be delivered as per the picture and description of the products displayed on the website. However, there may be variations in appearance and color, especially in the case of toppings and fondant designs.

 

Products

All products referred to in www.cake9.com are produced by Cake9 itself. However, the cake designs can be inspired from ones on the internet.

www.cake9.com will not be responsible for the accuracy of the description used to identify the products offered on the website.

 

Terms and Conditions